REFUND POLICY
Returns
We want you to be satisfied with your purchase. If you're not happy, you can return most items within 30 days of receipt. Items must be unused, in original condition, and with all packaging intact.
Non-Returnable Items
The following items are not eligible for returns:
Opened or used products
Sale items or clearance products
Gift cards
Return Process
To initiate a return, please contact our customer service team at [email address]. You will receive instructions on how to return the product. You are responsible for return shipping costs unless the item was defective or incorrect.
Refunds
Refunds will be issued to the original payment method within 7-10 business days after we receive the returned item. Please note that shipping fees are non-refundable unless the return is due to our error.
Exchanges
If you'd like to exchange an item for a different size or color, please follow the return process and place a new order for the desired product.